:root{--hch-teal:#008f8c;--hch-teal-dark:#006f6d;--hch-ink:#102326;--hch-muted:#627276;--hch-line:rgba(15,35,38,.11);--hch-soft:#f6faf9;--hch-radius:18px}.hch-form,.hch-account,.hch-login-card{font-family:Manrope,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--hch-ink)}.hch-form *,.hch-account *{box-sizing:border-box}.hch-form{display:grid;gap:0;border:1px solid var(--hch-line);border-radius:22px;background:#fff;box-shadow:0 24px 70px rgba(15,35,38,.07);overflow:hidden}.hch-form__section{padding:30px 32px;border-bottom:1px solid var(--hch-line)}.hch-form__section-head{display:flex;gap:14px;align-items:flex-start;margin-bottom:22px}.hch-form__section-head>span{display:grid;place-items:center;flex:0 0 30px;height:30px;border:1px solid rgba(0,143,140,.22);border-radius:9px;background:rgba(0,143,140,.055);color:var(--hch-teal-dark);font-size:10px;font-weight:800;letter-spacing:.08em}.hch-form__section-head h3{margin:0;color:var(--hch-ink);font-size:18px;line-height:1.3;letter-spacing:-.02em}.hch-form__section-head p{margin:4px 0 0;color:#79878a;font-size:12.5px;line-height:1.55}.hch-form__grid{display:grid;gap:18px}.hch-form__grid--2{grid-template-columns:repeat(2,minmax(0,1fr))}.hch-field{min-width:0;margin-top:18px}.hch-form__grid>.hch-field{margin-top:0}.hch-field__label{display:block;margin:0 0 7px;color:#304347;font-size:11px;font-weight:750;letter-spacing:.015em}.hch-field__label em{margin-left:3px;color:var(--hch-teal);font-style:normal}.hch-field input:not([type=checkbox]):not([type=radio]):not([type=file]),.hch-field textarea,.hch-field select,.hch-reply textarea{display:block;width:100%;min-height:48px;margin:0!important;padding:12px 14px!important;border:1px solid rgba(15,35,38,.13)!important;border-radius:11px!important;background:#fbfcfc!important;color:var(--hch-ink)!important;font:500 13px/1.5 Manrope,system-ui,sans-serif!important;box-shadow:none!important;outline:none!important;transition:border-color .16s ease,box-shadow .16s ease,background .16s ease}.hch-field textarea,.hch-reply textarea{min-height:110px;resize:vertical}.hch-field input:focus,.hch-field textarea:focus,.hch-field select:focus,.hch-reply textarea:focus{border-color:rgba(0,143,140,.5)!important;background:#fff!important;box-shadow:0 0 0 3px rgba(0,143,140,.08)!important}.hch-field input::placeholder,.hch-field textarea::placeholder{color:#9aa5a7}.hch-select{position:relative}.hch-select:after{content:'⌄';position:absolute;right:13px;top:50%;transform:translateY(-54%);pointer-events:none;color:#6e7c7f;font-size:15px}.hch-select select{appearance:none;padding-right:34px!important}.hch-field--check>label{display:flex;align-items:center;gap:9px;min-height:48px;padding:0 13px;border:1px solid rgba(15,35,38,.1);border-radius:11px;background:#fbfcfc;color:#526367;font-size:12.5px}.hch-field--check input,.hch-consent input{width:16px;height:16px;margin:0;accent-color:var(--hch-teal)}.hch-upload__box{display:flex;align-items:center;gap:13px;min-height:72px;padding:14px;border:1px dashed rgba(0,143,140,.35);border-radius:13px;background:#f8fbfb;cursor:pointer;transition:.16s ease}.hch-upload__box:hover{border-color:var(--hch-teal);background:#f3f9f8}.hch-upload__icon{display:grid;place-items:center;flex:0 0 38px;height:38px;border-radius:10px;background:#fff;color:var(--hch-teal-dark);font-size:19px;box-shadow:0 4px 15px rgba(15,35,38,.06)}.hch-upload__box strong{display:block;color:#20363a;font-size:12.5px}.hch-upload__box small{display:block;margin-top:3px;color:#7b898c;font-size:10.5px;line-height:1.45}.hch-upload input{position:absolute;width:1px;height:1px;opacity:0}.hch-upload__name{margin-top:7px;color:var(--hch-teal-dark);font-size:11px;font-weight:650}.hch-consent{display:flex;gap:11px;align-items:flex-start;margin:0;padding:20px 32px;border-bottom:1px solid var(--hch-line);background:#fbfcfc;color:#68777a;font-size:11.5px;line-height:1.6}.hch-consent input{flex:0 0 auto;margin-top:2px}.hch-form__footer{display:flex;align-items:center;justify-content:space-between;gap:22px;padding:22px 32px;background:linear-gradient(90deg,#fff,#f5faf9)}.hch-form__footer>div strong,.hch-form__footer>div span{display:block}.hch-form__footer>div strong{font-size:12px}.hch-form__footer>div span{margin-top:3px;color:#7b888b;font-size:10.5px}.hch-form__footer button,.hch-reply button{display:inline-flex!important;align-items:center!important;justify-content:center!important;gap:18px!important;min-height:46px!important;margin:0!important;padding:0 17px!important;border:0!important;border-radius:11px!important;background:var(--hch-teal)!important;color:#fff!important;font:750 12px/1 Manrope,system-ui,sans-serif!important;box-shadow:0 10px 24px rgba(0,143,140,.19)!important;cursor:pointer;transition:.16s ease}.hch-form__footer button:hover,.hch-reply button:hover{transform:translateY(-1px);background:var(--hch-teal-dark)!important;color:#fff!important}.hch-form__footer button:disabled{opacity:.7;cursor:wait}.hch-form__footer button i,.hch-reply button i{font-style:normal;font-size:16px}.hch-hp{position:absolute!important;left:-99999px!important}.hch-notice{display:flex;gap:13px;align-items:flex-start;margin:0 0 18px;padding:17px 18px;border:1px solid;border-radius:14px;font-family:Manrope,system-ui,sans-serif}.hch-notice--success{border-color:rgba(0,143,140,.22);background:#f3faf8;color:#163d3b}.hch-notice--error{border-color:rgba(183,56,56,.22);background:#fff7f7;color:#652d2d}.hch-notice__icon{display:grid;place-items:center;flex:0 0 27px;height:27px;border-radius:8px;background:#fff;font-weight:800}.hch-notice strong{display:block;font-size:13px}.hch-notice p{margin:4px 0 0;font-size:11.5px;line-height:1.6}.hch-notice a{color:inherit;font-weight:750}.hch-account__head{display:flex;justify-content:space-between;gap:28px;align-items:flex-end;margin-bottom:22px}.hch-account__head>div>span,.hch-thread__head>div>span{display:block;color:var(--hch-teal-dark);font-size:9px;font-weight:850;letter-spacing:.12em}.hch-account__head h2,.hch-thread__head h2{margin:8px 0 4px;color:var(--hch-ink);font-size:28px;line-height:1.15;letter-spacing:-.035em}.hch-account__head p,.hch-thread__head p{margin:0;color:#718083;font-size:12.5px}.hch-account__actions{display:flex;gap:8px}.hch-account__actions a{padding:10px 12px;border:1px solid var(--hch-line);border-radius:10px;background:#fff;color:#294044;text-decoration:none;font-size:11px;font-weight:700}.hch-case-list{border:1px solid var(--hch-line);border-radius:16px;background:#fff;overflow:hidden}.hch-case-row{display:grid;grid-template-columns:68px minmax(0,1fr) auto 24px;gap:14px;align-items:center;padding:17px 18px;border-bottom:1px solid var(--hch-line);color:inherit!important;text-decoration:none!important;transition:background .16s ease}.hch-case-row:last-child{border-bottom:0}.hch-case-row:hover{background:#f8fbfa}.hch-case-row__type{display:inline-flex;justify-content:center;padding:5px 7px;border-radius:999px;background:#f1f6f5;color:#526568;font-size:9px;font-weight:750;text-transform:uppercase;letter-spacing:.05em}.hch-case-row__main{min-width:0}.hch-case-row__main strong,.hch-case-row__main small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.hch-case-row__main strong{color:#183034;font-size:13px}.hch-case-row__main small{margin-top:4px;color:#879396;font-size:10.5px}.hch-case-row>i{color:#8a9698;font-style:normal}.hch-status{display:inline-flex;align-items:center;min-height:26px;padding:0 9px;border:1px solid rgba(15,35,38,.09);border-radius:999px;background:#f6f8f8;color:#526467;font-size:9.5px;font-weight:750;white-space:nowrap}.hch-status--info_requested,.hch-status--evidence_requested,.hch-status--meeting_proposed{border-color:rgba(184,118,21,.2);background:#fff9ed;color:#805812}.hch-status--approved,.hch-status--accepted,.hch-status--applied,.hch-status--active_partner{border-color:rgba(20,125,91,.2);background:#eef9f5;color:#176c52}.hch-empty{padding:48px 24px;border:1px dashed rgba(15,35,38,.15);border-radius:16px;text-align:center;background:#fbfcfc}.hch-empty>span{font-size:24px;color:var(--hch-teal)}.hch-empty h3{margin:12px 0 5px;font-size:17px}.hch-empty p{margin:0;color:#788689;font-size:12px}.hch-thread__back{display:inline-flex;margin-bottom:16px;color:#607174!important;text-decoration:none!important;font-size:11px;font-weight:650}.hch-thread__head{display:flex;justify-content:space-between;gap:24px;align-items:flex-start;padding:24px;border:1px solid var(--hch-line);border-radius:16px;background:linear-gradient(135deg,#fff,#f5faf9)}.hch-thread__head h2{font-size:24px}.hch-thread__layout{display:grid;grid-template-columns:minmax(0,1fr) 260px;gap:16px;margin-top:16px}.hch-thread__messages{display:grid;gap:12px}.hch-message{padding:20px;border:1px solid var(--hch-line);border-radius:15px;background:#fff}.hch-message.is-hormuz{border-color:rgba(0,143,140,.18);background:#f8fbfa}.hch-message header{display:flex;justify-content:space-between;gap:14px;align-items:center;margin-bottom:12px}.hch-message header strong{font-size:11.5px}.hch-message header time{color:#899598;font-size:9.5px}.hch-message__body{color:#4e6165;font-size:12.5px;line-height:1.75}.hch-message__body p{margin:0 0 10px}.hch-message__body p:last-child{margin-bottom:0}.hch-message__body a{color:var(--hch-teal-dark)}.hch-attachments{display:grid;gap:6px;margin-top:14px}.hch-attachments a{display:grid;grid-template-columns:70px minmax(0,1fr) 20px;gap:8px;align-items:center;padding:10px 11px;border:1px solid var(--hch-line);border-radius:10px;background:#fff;color:inherit!important;text-decoration:none!important}.hch-attachments span{color:#839093;font-size:9px;text-transform:uppercase}.hch-attachments strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:10.5px}.hch-attachments i{font-style:normal}.hch-reply{padding:20px;border:1px solid var(--hch-line);border-radius:15px;background:#fff}.hch-reply>label{display:block;margin-bottom:8px;font-size:11.5px;font-weight:750}.hch-reply__foot{display:flex;justify-content:space-between;gap:12px;align-items:center;margin-top:10px}.hch-reply__file{position:relative;padding:9px 10px;border:1px solid var(--hch-line);border-radius:9px;color:#657578;font-size:10px;cursor:pointer}.hch-reply__file input{position:absolute;width:1px;height:1px;opacity:0}.hch-thread__aside{display:grid;align-content:start;gap:10px}.hch-thread__aside>div{padding:16px;border:1px solid var(--hch-line);border-radius:13px;background:#fff}.hch-thread__aside span,.hch-thread__aside strong,.hch-thread__aside p,.hch-thread__aside a{display:block}.hch-thread__aside span{color:#879396;font-size:8.5px;font-weight:800;letter-spacing:.08em;text-transform:uppercase}.hch-thread__aside strong,.hch-thread__aside a{margin-top:6px;color:#253c40!important;font-size:11.5px;font-weight:750;text-decoration:none!important}.hch-thread__aside p{margin:6px 0 0;color:#718083;font-size:10.5px;line-height:1.55}.hch-thread-alert{margin-top:12px;padding:11px 13px;border-radius:10px;font-size:11px}.hch-thread-alert--success{background:#eef9f5;color:#176c52}.hch-thread-alert--error{background:#fff3f3;color:#8a3030}.hch-suggest-update{display:inline-flex;align-items:center;gap:6px;padding:8px 10px;border:1px solid rgba(15,35,38,.1);border-radius:9px;background:#fff;color:#405458!important;text-decoration:none!important;font:700 10.5px/1 Manrope,system-ui,sans-serif}.hch-suggest-update:hover{border-color:rgba(0,143,140,.3);color:var(--hch-teal-dark)!important}.hch-login-card{padding:28px;border:1px solid var(--hch-line);border-radius:16px;background:#fff}.hch-login-card strong{font-size:17px}.hch-login-card p{color:#718083;font-size:12px}@media(max-width:760px){.hch-form__section{padding:24px 20px}.hch-form__grid--2{grid-template-columns:1fr}.hch-consent{padding:18px 20px}.hch-form__footer{align-items:stretch;flex-direction:column;padding:20px}.hch-form__footer button{width:100%}.hch-account__head,.hch-thread__head{display:block}.hch-account__actions{margin-top:14px;flex-wrap:wrap}.hch-case-row{grid-template-columns:58px minmax(0,1fr) 20px}.hch-case-row>.hch-status{grid-column:2/3;justify-self:start}.hch-case-row>i{grid-column:3;grid-row:1/3}.hch-thread__head>.hch-status{margin-top:14px}.hch-thread__layout{grid-template-columns:1fr}.hch-thread__aside{grid-row:1}.hch-reply__foot{align-items:stretch;flex-direction:column}.hch-reply button{width:100%}}

/* v1.1.0 — account message notifications */
.hch-case-row.is-unread{position:relative;background:linear-gradient(90deg,rgba(0,143,140,.055),#fff 38%)}
.hch-case-row.is-unread:before{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:var(--hch-teal)}
.hch-case-row.is-unread .hch-case-row__main strong{color:#102f33;font-weight:800}
.hch-new-message{display:inline-flex!important;align-items:center;gap:6px;width:max-content;margin-top:7px;padding:4px 8px;border-radius:999px;background:#eaf8f6;color:#007673;font-size:9px!important;font-weight:800!important;line-height:1.2!important;white-space:nowrap}
.hch-new-message>i{display:block;width:6px;height:6px;border-radius:50%;background:#00a19c;box-shadow:0 0 0 3px rgba(0,143,140,.1)}
.hch-thread-alert strong{font-weight:800}
.hch-thread-alert--new{display:flex;align-items:center;gap:8px;border:1px solid rgba(0,143,140,.18);background:#eef9f7;color:#175b56}
.hch-thread-alert--new>span{display:block;flex:0 0 8px;width:8px;height:8px;border-radius:50%;background:#009b96;box-shadow:0 0 0 4px rgba(0,143,140,.1)}

/* v1.2.0 — explicit account handoff after a guest submission */
.hch-account-gate{font-family:Manrope,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--hch-ink);border:1px solid rgba(0,143,140,.22);border-radius:20px;background:linear-gradient(135deg,#f5fbfa 0%,#fff 68%);box-shadow:0 22px 60px rgba(15,35,38,.065);overflow:hidden}
.hch-account-gate *{box-sizing:border-box}
.hch-account-gate__top{display:grid;grid-template-columns:minmax(0,1fr) minmax(290px,380px);gap:34px;align-items:center;padding:28px 30px}
.hch-account-gate__copy>span{display:block;margin-bottom:8px;color:var(--hch-teal-dark);font-size:10px;font-weight:850;letter-spacing:.095em;text-transform:uppercase}
.hch-account-gate__copy h3{margin:0;color:var(--hch-ink);font-size:22px;line-height:1.25;letter-spacing:-.028em}
.hch-account-gate__copy p{max-width:650px;margin:8px 0 0;color:#607276;font-size:12.5px;line-height:1.72}
.hch-account-gate__action{display:grid;gap:9px;justify-items:center;min-width:0}
.hch-account-gate__action>.hmc-google-native,.hch-account-gate__action>.hmc-google-signin,.hch-account-gate__action>.googlesitekit-sign-in-with-google__frontend-output-button{width:100%;max-width:400px}
.hch-account-gate__action small{display:block;color:#7e8c8f;font-size:9.5px;line-height:1.55;text-align:center}
.hch-account-gate__action small b{color:#526669;font-weight:750}
.hch-account-gate__open{display:flex;align-items:center;justify-content:space-between;width:100%;min-height:44px;padding:0 15px;border-radius:11px;background:var(--hch-teal);color:#fff!important;text-decoration:none!important;font-size:11.5px;font-weight:750;box-shadow:0 10px 24px rgba(0,143,140,.18)}
.hch-account-gate__steps{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));border-top:1px solid rgba(15,35,38,.09);background:rgba(255,255,255,.72)}
.hch-account-gate__steps>div{display:flex;gap:10px;align-items:center;min-width:0;padding:16px 20px;border-right:1px solid rgba(15,35,38,.08)}
.hch-account-gate__steps>div:last-child{border-right:0}
.hch-account-gate__steps i{display:grid;place-items:center;flex:0 0 27px;height:27px;border:1px solid rgba(15,35,38,.11);border-radius:9px;background:#fff;color:#738285;font-size:10px;font-style:normal;font-weight:800}
.hch-account-gate__steps .is-complete i{border-color:rgba(0,143,140,.2);background:#eaf8f6;color:#007673}
.hch-account-gate__steps .is-current i{border-color:rgba(0,143,140,.28);background:var(--hch-teal);color:#fff;box-shadow:0 0 0 4px rgba(0,143,140,.07)}
.hch-account-gate__steps span,.hch-account-gate__steps b,.hch-account-gate__steps small{display:block;min-width:0}
.hch-account-gate__steps b{color:#294145;font-size:10.5px}
.hch-account-gate__steps small{margin-top:2px;overflow:hidden;color:#849194;font-size:9px;text-overflow:ellipsis;white-space:nowrap}
@media(max-width:780px){.hch-account-gate__top{grid-template-columns:1fr;padding:23px 20px}.hch-account-gate__steps{grid-template-columns:1fr}.hch-account-gate__steps>div{border-right:0;border-bottom:1px solid rgba(15,35,38,.08)}.hch-account-gate__steps>div:last-child{border-bottom:0}.hch-account-gate__action{justify-items:stretch}.hch-account-gate__action small{text-align:left}}

/* v1.3.0 — fixed account handoff modal */
html.hch-modal-open,body.hch-modal-open{overflow:hidden!important}
.hch-account-gate-modal{position:fixed;inset:0;z-index:2147483000;display:grid;place-items:center;padding:28px;font-family:Manrope,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}
.hch-account-gate-modal__backdrop{position:absolute;inset:0;background:rgba(8,25,28,.46);backdrop-filter:blur(7px);-webkit-backdrop-filter:blur(7px)}
.hch-account-gate-modal .hch-account-gate{position:relative;z-index:1;width:min(920px,100%);max-height:calc(100vh - 56px);overflow:auto;outline:none;box-shadow:0 34px 110px rgba(5,23,27,.24);animation:hchGateIn .2s ease-out both}
.hch-account-gate__close{position:absolute;top:14px;right:14px;z-index:3;display:grid;place-items:center;width:34px;height:34px;border:1px solid rgba(15,35,38,.1);border-radius:10px;background:rgba(255,255,255,.92);color:#65777a!important;text-decoration:none!important;font-size:22px;font-weight:400;line-height:1;box-shadow:0 5px 16px rgba(15,35,38,.06)}
.hch-account-gate__close:hover{border-color:rgba(0,143,140,.25);color:#007673!important;background:#fff}
.hch-account-gate-modal .hch-account-gate__top{padding:34px 38px 30px}
.hch-account-gate-modal .hch-account-gate__copy{padding-right:12px}
.hch-account-gate__footer{display:flex;align-items:center;justify-content:space-between;gap:18px;padding:13px 20px;border-top:1px solid rgba(15,35,38,.08);background:#fbfcfc;color:#7b898c;font-size:9.5px}
.hch-account-gate__footer a{color:#4d6266!important;text-decoration:none!important;font-weight:750}
.hch-account-gate__footer a:hover{color:#007673!important}
@keyframes hchGateIn{from{opacity:0;transform:translateY(10px) scale(.985)}to{opacity:1;transform:translateY(0) scale(1)}}
@media(max-width:780px){.hch-account-gate-modal{padding:12px}.hch-account-gate-modal .hch-account-gate{max-height:calc(100vh - 24px);border-radius:17px}.hch-account-gate-modal .hch-account-gate__top{padding:52px 20px 22px}.hch-account-gate-modal .hch-account-gate__copy{padding-right:0}.hch-account-gate__close{top:10px;right:10px}.hch-account-gate__footer{align-items:flex-start;flex-direction:column;gap:5px;padding:13px 16px}}
@media(prefers-reduced-motion:reduce){.hch-account-gate-modal .hch-account-gate{animation:none}}